Navigator Chauffeured Services - Services

Toll Free 1 (888) 577-NAVI (6284)

Web Site Agreement / Terms of Use

Use of NAVIGATOR™ Chauffeured Services, Inc. website and the reservations/bookings through this on-line reservation system provided are subject to the following “Terms & Conditions” described as: Chauffeured Service may only be requested online if the pickup time is no less than twenty four hours from the time of the request. An online request may be denied if made less than twenty four hours, due to unavailability or invalid data entered by the customer, including, but not limited to, invalid credit card numbers, incomplete pickup information, and unserviceable requests. NCS reservations department verifies the requested service details with the customers upon receiving the service request for accuracy purposes but it is the customer's responsibility to verify that his or her request has been confirmed or denied. Once a request has been confirmed, all of these Terms and Conditions apply.

You agree not to use the Web Site to:

  • Transmit any material that infringes or misappropriates any third party's copyright, trademark, trade secret, patent, or other proprietary rights.
  • Transmit any material that is false, inaccurate, fraudulent, or misleading.
  • Distribute computer viruses, worms, or software intended to damage or alter a computer system without the owner's consent.
  • Use "auto-responders," "cancel-bots," or other similar mechanisms that generate excessive network traffic.
  • Transmit any unlawful, harmful, defamatory, pornographic, obscene, vulgar, threatening, harassing or otherwise objectionable material.
  • Send or relay any unsolicited advertising or chain letters.
  • Exceed your permitted access or attempt to gain unauthorized access to the Web Site or any part thereof, or other accounts, computer systems or networks connected to the Web Site, through login password mining or any other means.
  • Resell use of, or access to, the Web Site or the Services to any third party without NCS’s prior written consent. NCS reserves the right to terminate your access to the Web Site or Services at any time without notice if it determines, in its sole discretion, which you have abused or violated any of these terms and conditions.

By submitting the secure reservation form online at you agree that you are the authorized if an individual is using the website online on behalf of a business entity, whether as an employee or an agent bind such business entity to the terms and conditions, you are an individual reserving/booking services for personal or business purpose is the authorized credit card holder providing information on the website authorizing NAVIGATOR™ Chauffeured Services, Inc. to charge the credit card for the requested services and any other necessary charges associated with the individual and the requested services.


For all individual/personal accounts, services will be billed to the customer’s credit card. Established corporate accounts will be charged as per the agreed upon contract. Any additional gratuity paid to the chauffeur is at the customer's discretion and will be in addition to the standard 20% gratuity.

The bill will also include all out of pocket expenses such as any tolls, parking fees, any service or administrative fee, after midnight surcharge (12AM -5AM), cell phone usage($2.50/minute), fuel surcharge and any applicable airport charges etc. Certain out of state trips may require an additional fee for meals and/or overnight accommodations for the driver.

Rates are always charged in USD and are subject to change without prior notice but are confirmed at the time a reservation is made.

Hourly Rates

Customers will be billed from the time the chauffeur leaves the NCS operation facility and returns, with the minimum of thirty minutes travel time each way. And there would be minimum pro-rata basis charge of 2-4 hours minimum depending upon the type of vehicles. Invoice will be rounded to next quarter-hour. Also, 7% of administrative cost will be added to the bill.

Airport Transfers

Billing time starts from adjusted time of arrival. In case where chauffeur reaches the site before change in schedule takes place, customers will be billed for the wait time. Pickups from home to the airport, Private aviations, train stations and ocean liners will receive 15 minutes grace period from the pickup time. Any wait over 15 minutes will be charged for on next rounded quarter-hour. Commercial airline arrivals will receive 30 min. for domestic and international flights. Any stops requested on route by the passenger during a point-to-point reservation will be charged at $19.00 per fifteen minutes. Any stops off route requested by the passenger will might effect to change the point-to-point transfer to an hourly rate charge.

Cancellations / Modifications / No shows

Any change or cancellation made less than two hours before the schedule pickup time will be charged fully. Cancellation or change in theater bookings i.e. tickets may also be charged fully. Any change or cancellation in mini-buses/motor coaches or group transport less than forty eight hour notice will be charged fully. If a customer fails to show up on site and on schedule, they would be charged a no show fee equal to the cost of the trip plus any wait time. Customers are advised to call the office toll-free US 1.888.577.6284 if they don’t find their chauffeur at the pickup location to avoid any applicable no show charge.


NAVIGATOR™ Chauffeured Services, Inc. shall not be responsible for any conditions beyond its control including but not limited to weather, road conditions and breakdowns, strikes, riots, hazards or dangers caused by a state of war, quarantine, assumes no responsibility for any lost or damaged baggage, personal possessions or any items left in the vehicle.